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System examples

Three business systems, worked through.

Each one starts from a real kind of business problem, shows the disconnected situation and the connected system side by side, and explains the reasoning. They are concept projects, built to show how we design a system rather than to record client work.

  • Choose a time09:0010:3013:0015:30AgentConfirmWritten to calendar
    01
    Concept

    Enquiries arrive at all hours and someone re-types every one of them into a calendar and a spreadsheet.

  • JobsJ-1041QuotedJ-1042ScheduledJ-1043In progressJ-1044InvoicedStatus change → customer notified
    02
    Concept

    Service Business Platform

    Trades and field services

    The website, the quoting spreadsheet, the invoicing tool and the job notes do not know about each other.

  • OrdersStockSKU-18SKU-22SKU-31PO raisedSupport agent answers from live order data
    03
    Concept

    Every extra order adds admin: stock, suppliers and 'where is my order' answered by hand.

The sensible next step

Your situation is not one of these three.

It rarely is. Tell us what is actually going wrong and we will describe the system for it, or tell you that you do not need one.

Free 30-minute project conversation - online meeting, no obligation.

Or email hello@needyahmate.com.au